THIS WEEKEND ONLY ENJOY 20% OFF HORSEWARE! Use discount code HORSEWARE at check out.

Please be aware, shipping times may be delayed because of the Postal Strike

Free Shipping Over $200 for Canadian Residents!

All prices listed in Canadian Dollars.

Reminder to please make an appointment with Carmen for all saddle returns, trials, and inquiries and custom boot fittings!

Please note that not everything listed on website is currently in stock at the store



Return to Help Index
Pricing and Billing
Do I have to pay sales tax?
  You only have to pay sales tax if you are located in the same state as our warehouse.
I have a question on my charges.
  Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.
I need a copy of my receipt/invoice.
  Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.
When will my credit appear on my account?
  Credits usually take 7-10 business days from the time we receive your item(s).
When will my credit card be charged?
  Your credit card will be charged within 24 hours prior to shipment of your item(s).

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