*** Please Note we are about 4 days behind on our shipping times, thank you for understanding! ***


An update for you all on our plans moving forward with our re-opening.
We will be open as of Friday, May 29 - BY APPOINTMENT ONLY - from 11 a.m - 5 p.m.
We are still encouraging everyone who does not need to come into the store to please make use of our curb-side pick-up or our free Canada-wide shipping over $50.
We will still only be allowing one customer or family into the store at a time, so please book ahead to ensure you're not waiting.
Sundays and Mondays will be open for curb-side pick-up only.
Reminder, we need time to prepare your curb-side orders, so please allow for 24 hours from the time you place your order.
We can't wait to see you all again soon, but the more careful we are now the sooner that will be possible!
Love,
Baker's

For Curb Side Orders please use discount code CURBSIDE to remove shipping costs!


We are located at 11181 Woodbine Ave, Markham On
Reminder to please make an appointment with Carmen for all saddle returns, trials, and inquiries and custom boot fittings!
Please note that not everything listed on website is currently in stock at the store



Return to Help Index
Order Status
Has my order shipped?
  Click the "My Account / Order Status" link at the top right hand side of our site to check your orders status.
How do I change quantities or cancel an item in my order?
  Click the "My Account / Order Status" link at the top right hand side of our site to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.
How do I track my order?
  Click the "My Account / Order Status" link at the top right hand side of our site to track your order.
My order never arrived.
  Click the "My Account / Order Status" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
An item is missing from my shipment.
  Click the "My Account / Order Status" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
My product is missing parts.
  Click the "My Account / Order Status" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
When will my backorder arrive?
  Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you.

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